The grey import trap

2019-09-30

Over the last couple of weeks we have been dealing with a bloke who received a wonderful present from his partner: a new espresso machine. The story goes that they purchased it over a year ago and used it once or twice, after which it went into storage until recently. It fired up but there were clearly some significant issues. All was not well. He contacted the mob he purchased from. They were supposedly in Sydney. He was in WA. He described the issues and asked for support, only to be told that