Question 1

Do you service Rocket, ECM and Profitec espresso machines?

Accepted Answer

Rocket, ECM and Profitec are among the espresso machine brands Talk Coffee sells and services. Support depends on the exact make and model, so include those details in your booking request.

Question 2

Can you service a prosumer espresso machine bought elsewhere?

Accepted Answer

Talk Coffee's published policy covers supported brands and models rather than promising acceptance of every machine. Include the exact make and model in your booking request so the workshop can review the equipment before confirming a drop-off date.

Question 3

Do you service espresso grinders in Melbourne?

Accepted Answer

Most prosumer grinders can be serviced, excluding appliance brands, low-end Mahlkonig and Baratza. Talk Coffee services grinder brands it sells; include the exact model in your request.

Question 4

Which espresso machine brands do you not service?

Accepted Answer

Talk Coffee cannot support Bezzera, Breville, De Longhi, Quickmill, Gaggia, Lelit, Jura, Nespresso, Saeco, Sunbeam or Krups. Some other equipment may also be unsuitable, so include the exact make and model in your request.

Question 5

How long does espresso machine servicing take?

Accepted Answer

General turnaround is 5–10 working days, but this is not a guarantee. A Tuesday drop-off is held until Saturday before work begins. Saturday arrivals must be received by 10:30am or wait until the following Saturday.

Question 6

How much does espresso machine servicing cost?

Accepted Answer

General repairs are $150 per hour plus parts. A comprehensive guide is roughly 1.5 hours for a single boiler, 2 hours for a heat exchanger and 2.5 hours for a dual boiler, each plus service kit and parts. Talk Coffee can provide an estimate once the machine is seen, before work begins.

Question 7

Where do I drop off my machine in Melbourne?

Accepted Answer

Drop-offs are at Talk Coffee's Northcote workshop: 13/148 Arthurton Road, Northcote VIC 3070. Booking confirmation is required before drop-off; check the live trading hours and your confirmed date.

Coffee machine service in Melbourne

Supported equipment

Turnaround and pricing guide

Northcote drop-off