Servicing your espresso equipment

Professional, thorough espresso machine and grinder servicing in Northcote, Victoria.

What we service

We service and repair all espresso machines and grinder brands we sell. We are unable to assist with parts, service or support for Bezzera, Breville, De Longhi, Quickmill, Gaggia, Lelit, Jura, Nespresso, Saeco, Sunbeam and Krups. For these brands, contact your point of purchase or the local manufacturer's office for service advice.

We service most prosumer grinders, excluding appliance brands, low-end Mahlkonig and Baratza. Clean your grinder hopper each week and the grind chamber every 2–3 months.

How often should I service?

With a good care regime, your machine should generally run happily for at least two years post-service. We recommend yearly service for more complex machines, office equipment, or machines producing more than 10 shots per day on average.

How long does it take and what does it cost?

Your service will generally take 5–10 working days. General repairs are $150/hr plus parts. Comprehensive single boiler service is approximately 1.5 hours, heat exchanger service approximately 2 hours, and dual boiler service approximately 2.5 hours, at $150/hr plus service kit and parts.

Saturday morning is changeover day. A Tuesday drop-off is held until the following Saturday before work begins, so plan accordingly.

Why choose us?

All parts replaced during your repair or service carry a 3-month warranty, excluding consumables and control/autofill board refurbishment. We can estimate service costs when we see you and your machine before work begins.

Before you drop off

• Empty the tank and return it to the machine. Bring the tank and drip tray.
• If your machine is in plumbed-in mode, set it back to tank mode.
• Give your machine a clean and leave extra accessories at home, including portafilters, drip tray covers, tank covers and cup guards.

Request a booking

Use the booking form on this page to request your preferred drop-off date. We will review your request and email a payment link once the date is confirmed. Your booking is secured only once the prepayment is received. Complete the electronic service authorisation linked in your confirmation email before drop-off.

We will email an invoice and payment link when your machine is ready. Collect within one week of receipt of your invoice; a weekly storage charge is added thereafter.

If JavaScript is unavailable, contact us to request a booking or call 1300 679 478. Check our trading hours before visiting.